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IT Lifecycle Management

An ad-hoc approach to lifecycle management usually means they are chaotic and unrepeatable. We can help you implement processes to improve your capability maturity, to monitor and to offer a path to optimise your capabilities.

 

At maturity level 5, an organisation continually improves its processes based on a quantitative understanding of the common causes of variation inherent in processes.

At maturity level 4, the organisation and projects establish quantitative objectives for quality and process performance and use them as criteria in managing processes.

At maturity level 3, processes are well characterised and understood, and are described in standards, procedures, tools, and methods.

At maturity level 2, the projects of the organisation have ensured that processes are planned and executed in accordance with policy

At maturity level 1, processes are usually ad hoc and chaotic. The organisation usually does not provide a stable environment to support the processes.
 

Organisation roles & responsibilities
  • RACI (Responsible, Accountable, Consulted, Informed)
  • Out-sourced
  • SLA/Contracts
  • Service management
  • Software development
  • Project management
  • Authorities and approvals
(PM) Project Management
  • Starting up a project
  • Initiating a project
  • Project planning
  • Controlling a stage
  • Directing a project
  • Closing a project
  • Managing stage boundaries
  • Managing product delivery
(ALM) Application Lifecycle Management
  • Requirements management
  • Issue management
  • Feature management
  • Release management
  • End of life management
(SDLC) Software Development Lifecycle
  • Analysis
  • Design
  • Build
  • Test
  • Deployment

 

(ITSM) IT Service Management
  • Service desk
  • Problem management
  • Configuration management
  • Change management
  • Release management
  • Service level management
  • IT Finance management
  • Capacity management
  • Continuity management
  • Availability management


Turner Design Limited Reg: 4573880 VAT: 810 5946 38 | 2 Trent Avenue, Upminster, Essex, RM141QZ | Contact us at td@turnerdesign.org